Information

Welcome to Ecocane. We are a vertically integrated factory – not a trading company. We control our production from forest to finished product. We hold FSC, BRC, BSCI, FDA, and LFGB certifications – proof, not promises. We build long-term partnerships based on transparency, quality, and trust. We are on a mission to help businesses like yours ditch single-use plastic without compromise. Explore our products, request samples, or contact us directly – we are here to help.

Frequently asked questions

We know that choosing a new supplier – especially one overseas – comes with questions and hesitations. That's why we want to address your concerns openly and honestly.

What kind of materials do you use?
We use sustainable and ethically sourced materials to create our products. For specific details on each product, please refer to its individual description or contact us directly.

What kind of items do you offer?
Our product range is designed to help businesses transition away from single-use plastics. Please browse our "Services & Assortment" page for a comprehensive list of our offerings.

What certifications do your products hold?
We are proud to hold FSC, BRC, BSCI, FDA, and LFGB certifications, ensuring our commitment to quality, sustainability, and ethical production practices. These certifications are verifiable for your peace of mind.

Do you offer customization options?
Yes, we offer various customization options to meet your specific business needs. Please reach out to discuss your requirements with our team.

How does the ordering process work?
Our ordering process is designed to be straightforward. You can explore our products on our website, request samples, and then contact us to finalize your order. Our team will guide you through each step.

How can I be sure about product quality?
We invite you to order samples and test them yourself. Our certifications (FSC, BRC, BSCI, FDA, LFGB) are real, audited, and verifiable, providing tangible proof of our commitment to quality.

What if I'm concerned about greenwashing?
Our certifications are not just labels; they are independently audited and verifiable proof of our sustainable and ethical practices. We believe in transparency and encourage you to review our certifications.

What are your minimum order quantities (MOQs)?
We understand that starting with a new supplier can be a big step. We offer the flexibility to start with a small trial order so you can experience our quality and service firsthand.

Your questions, answered

We're dedicated to transparency and building trust. Find answers to common questions about our products, services, and operations. If you don't see what you're looking for, please don't hesitate to contact us directly.